Refund policy
Our Return & Refund Policy: Simple & Straightforward
1. Happiness Guaranteed:
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We want you to love your purchase. If you don't, you can return it.
2. How to Return:
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Start Your Return: Use our easy online return process, no need for back-and-forth emails. Just log into your account, go to your order page and click "return" on the order containing the item you wish to return.
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Post-Nut Regret? Contact us to cancel your order as soon as you can, if we are unable to cancel your order we will start the process for you to return it free once it arrives. (Don't open it please)
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If you know you want to return an item before it arrives, please don't open it.
3. Return Conditions:
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Item Not Arrived? If your item doesn't arrive after 20 days in transit, it's on us.
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Wrong Size or Fit? Exchange/return for free.
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Other Issues? Just let us know, and we'll likely accept your return/exchange.
4. Fees:
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No Restocking Fee: We don’t charge any hidden fees that you might find elsewhere.
5. International Returns:
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Returns from international customers are handled at one of our warehouses close to you for quick processing.
6. Shipping Your Return:
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Free Return Shipping: Inform us within 15 days of receiving your item for free return shipping.
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One Free Return Per Order: You get one free return per order. Additional returns under the same order will require you to cover shipping costs. Please check all items before requesting a return.
7. Beyond the Return Window:
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Even if you're past our return window, reach out to us. We're real people providing real customer service, and we'll work to resolve your issue.
Returns Address:
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USA customers return to Pennsylvania.
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International customers, we'll provide a local address.